Head of Housekeeping

• Set and uphold the highest standards of cleanliness and presentation throughout the care home.
• Lead, train, and motivate the housekeeping team to consistently deliver top-quality cleaning services.
• Conduct regular inspections to ensure all areas are maintained to 5-star standards.
• Encourage residents to assist you and your team with daily work activity, helping them to promote their independence and sense of worth.
• Work safely within company policies, seeking advice and guidance when necessary.
• Understand the cleaning requirements of different surfaces and coverings and the properties of cleaning materials to ensure that all areas are well presented and maintained in good condition.
• Manage stocks of cleaning and other materials required in the housekeeping and laundry functions and order items as required in line with your allocated budget.
• Regularly monitor the condition of equipment and machinery utilised in the housekeeping and laundry functions, reporting any problems to Maintenance or Hospitality Manager.
• Understand how to clean the different furnishings and equipment within the home in line with training provided and manufacturer’s guidelines.
• In conjunction with your Line Manager, discuss and agree any replacement equipment and machinery which is required.
• Regularly monitor the stock and condition of our linen, bedding etc. and agree repairs and replacement with your Line Manager.
• Monitor the condition of residents’ clothing and agree repairs and replacements with the resident or their representative.
• Maintain safe and clean environment throughout the building including the stairwells.
• Develop and oversee a comprehensive cleaning schedule to cover all areas of the care home.
• Ensure through agreed schedules of work that infection control standards are achieved.
• Be aware of and ensure compliance with COSHH regulations and keep all required records.
• Ensure that all team under your supervision are aware of COSHH regulations and comply with them.
• Ensure that cleaning duties are carried out efficiently, effectively, and in a timely manner.
• Monitor and replenish cleaning supplies as needed to maintain optimal operational efficiency.
• Create a warm and inviting atmosphere that reflects our commitment to excellence.
• Work collaboratively with other departments to coordinate cleaning activities to minimise disruption to residents’ daily routines.
• Pay attention to detail, ensuring all common areas and residents’ living spaces are clean, tidy, and aesthetically pleasing.

• Competitive salary
• Company pension
• Free team lunches*
• Free on-site parking*
• Free employee expert counselling & support from qualified advisors, 24 hours a day, 7 days a week
• Refer a friend incentive scheme
• Blue Light Card discounts
• BCH quarterly recognition awards
• Long service awards

*Subject to home location and availability 

• Previous experience in housekeeping or a related field, with supervisory or leadership experience preferred.
• Strong knowledge of cleaning products, equipment, and best practices.
• Strong knowledge of health and safety regulations.
• Excellent organisational and time management skills.
• Attention to detail and a commitment to maintaining high cleaning standards
• Hands on in the role, supporting our team were needed in housekeeping or laundry.
• Ability to lead and motivate a team effectively.
• Compassion, patience, and a commitment to providing a welcoming and comfortable environment.
• Good people & relationship building skills.
• Excellent communication skills (written and oral).
• Flexible in approach.
• Highly motivated.