At The Burlington, we believe in quality care. Care so good it’s unexpected. Care that leaves our residents feeling truly valued and empowered and their loved ones at ease and content.
Our care is complimented by a fine environment that echoes the community of Shepperton Village, with touches of the local area flowing through the interiors, and its surroundings built to enable our residents to live in comfort and tranquillity.
The home is situated amongst an abundance of local amenities and transport links and is just a stone’s throw away from the Thames being in easy reach of Weybridge, Hampton and Walton on Thames.
The Burlington provides the highest standard of care where support is tailored to the unique needs of every resident.
What sets us apart is our unwavering commitment to providing personalised, family centred care to each resident who comes through our doors. We cherish the intimacy of our tight-knit communities, allowing us to build genuine connections with our residents and their loved ones.
Welcoming Spaces
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Care & Living
Piano Bar & Bistro
Private Dining
Cinema
Ensuite Bedrooms
Hair & Beauty Salon
Hobby Room
Landscaped Gardens
Guest Always Welcome
Connecting Rooms for Couples
Care & Living
At the Burlington we don’t just care for, support and encourage your loved one, we also extend our renowned hospitality to your friends and relatives with regular social events in the Piano Bar and Bistro, intimate gatherings in the private dining room and an open invitation to all community events.
Care & Living
At the Burlington we don’t just care for, support and encourage your loved one, we also extend our renowned hospitality to your friends and relatives with regular social events in the Piano Bar and Bistro, intimate gatherings in the private dining room and an open invitation to all community events.
Piano Bar & Bistro
Come and experience hospitality and entertainment in The Piano Bar & Bistro, where you and your loved one can enjoy a selection of beverages while listening to music and socialising.Or you may want to simply relax with a cup of freshly brewed coffee and browse the newspapers and magazines.
Private Dining
Our residents can enjoy those special occasions by celebrating with their family and friends. Whether it’s a birthday, anniversary or a family lunch, indulge yourself and your family and create those special memories together in the private dining room. Pre-booking essential.
Cinema
Our residents can enjoy watching a film, from the classic to more contemporary films, you can even watch your favourite sporting events. We have something for everyone to enjoy, with some popcorn of course!
Ensuite Bedrooms
The Burlington has a range of tastefully decorated bedrooms, with, many on the ground floor offering a private patio/ or terrace. All bedrooms are elegantly furnished, while still being spacious and practical to ensure comfort and plenty of storage space. All rooms are accompanied by stylish ensuite bathrooms.
Hair & Beauty Salon
The Burlington provides hair, nails and a range of express beauty treatments for our residents to enjoy in the comfort of their own home.
Hobby Room
The home offers a programme of varied activities and events, led by our Activities & Lifestyle team. Many activities, such as arts and crafts, cake decorating, and board games, take place in the hobby room. Other parts of the home host a range of events and activities, including baking, regular coffee mornings, and toddler groups, as well as gardening clubs and film matinees, to name just a few!
Landscaped Gardens
The Burlington’s central courtyard, features a gazebo and water feature amongst its secure gardens. Come unwind with a drink and enjoy the ambience. We host a range of outdoor gardening clubs, BBQs, and other events, so our residents can always enjoy activities in the secure outdoor space.
Guest Always Welcome
At The Burlington, we have built an enviable partnership with the local community; we are proud to have immersed ourselves in the way of life in Shepperton. We host and participate in a variety of local events, with regular visits from local school children, the Jubilee Church community, the toddlers’ group, and Radio Wey to name but a few.
Residents’ families and friends are welcome to visit and share the unique hospitality and facilities at The Burlington, be it for a family meal in our private dining room or a cup of tea and home-made cake in our Bistro.
Connecting Rooms for Couples
Our interconnecting bedrooms, accompanied with their own ensuite bathrooms , offer peace of mind and comfort for couples while still having the space and privacy when required.
Our Care
Boutique Care Homes provide residents with the highest standard of care and living that is tailored to their every need.
Residential Care
Residential Care by Boutique Care Homes redefines comfort, fostering a genuine sense of belonging to ensure every day is filled with joy and shared experiences. Our expert team empowers residents to live life the way they choose, ensuring they enjoy an experience as unique as they are.
Nostalgia Care by Boutique Care Homes offers specialist dementia care and celebrates each individual behind each memory, enriching lives with comfort and security. Our commitment goes beyond expectations, ensuring that every resident's journey with dementia is treated with respect and dignity.
Short Stays by Boutique Care Homes offer an immersive experience where every stay is more than a break; it's an opportunity to refresh, experience exceptional care and make friends in a vibrant community.
At The Burlington, we believe care is more than just a service; it is a profound feeling of comfort, security, and genuine connection.
We strive to create an atmosphere where residents feel truly cherished and at home, surrounded by a caring community that supports their unique needs and aspirations.
And for their loved ones, we’re confident the moment they walk through our doors, they’ll get that feeling.
Wellbeing at The Burlington
We see wellness as a way of life – nurturing the mind, body and soul. Our Life Enrichment Programme encompasses the six principles of wellbeing: Contribute, Grow, Reflect, Feel, Move and Connect, involving our team, residents, their loved ones and the community.
Our dedicated team believe in creating special moments and promoting a fulfilling lifestyle for residents through meaningful and enjoyable activities.
We offer a range of group and one to one activities covering wellness, emotional, social, spiritual, physical and educational needs, delivering a life fulfilled. Request a brochure for more information
A Taste of The Burlington
Food is an essential ingredient; we recognise its pivotal role in the overall wellbeing of our residents, positively impacting both physical and mental health. Collaborating closely with local suppliers, our chefs meticulously select fresh, seasonal produce to craft an enticing array of dishes.
Our daily menu is thoughtfully curated to accommodate specific dietary requirements, providing a range of options to suit a spectrum of tastes, ensuring a delectable dining experience for all.
At Boutique Care Homes, we believe in not only nourishing the body but also delighting the palate with a culinary experience that reflects our commitment to the wellbeing of our residents.
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Care Journey
Step 1 – Research Local Homes.
Embarking on your care journey begins with local research. There are lots of tools out there to assist you in this, from the Care Quality Commission (CQC) website cqc.org.uk to an independent review website carehome.co.uk and care home guides from your local authorities. Facebook is also a great tool to see what daily life is like at the care homes.
While researching, consider what type of care your loved one might need, since care homes offer many different services. ‘Residential care’ is for those who need support with personal care, ensuring independence is maintained where possible. ‘Dementia Care’ for those individuals living with cognitive impairment. ‘Nursing care’ is for more complex needs, with ‘Short Stays’ or ‘Respite Care’ for holidays, recovery, and recuperation from surgery or illnesses. It is also important to consider other factors such as location, price, and the lifestyle and activities programmes that are offered.
Once you have done your research, make a shortlist of your top three homes and proceed to step 2.
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Care Journey
Stage 2 – Make enquiries to your shortlist.
Now that you’ve narrowed down your options to a handful of potential care homes, it’s time to make enquiries. Boutique Care Homes offers a personalised approach to this process with dedicated Admissions Managers who are committed to guiding you through this delicate journey and will take the time to understand your unique circumstances, concerns, and preferences. Our Admissions Managers are experts in their field, with in-depth knowledge of our homes and the services we offer. They will be your main point of contact throughout the enquiry process, ensuring that your questions are answered promptly and thoroughly.
At Boutique Care Homes, we believe that visiting a care home is essential to truly understanding its environment and culture. That’s why we always encourage prospective residents and their loved ones to schedule a tour of our home. During your visit, you’ll have the opportunity to meet our team, explore our amenities, and get a feel for the unique atmosphere of our homes.
We recognise that choosing a care home is a significant decision, and we’re here to provide you with all the information and support you need to make an informed choice.
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Care Journey
Step 3 – Visit your care home of choice.
Visiting a care home for the first time can be an emotional experience, but it’s an essential step in finding the right fit for your loved one. Preparing for your visit can help alleviate some of the stress and ensure that you make the most of your time at the care home.
Start by making a list of questions and concerns that you’d like to address during your visit. This will help ensure that you cover all the important topics and get the information you need to make an informed decision. It’s also a good idea to discuss your loved one’s preferences and priorities with them beforehand, if they are not attending the first visit with you.
On arrival at our home, you will be greeted by our Admissions Manager who will be your dedicated advisor throughout your visit. The visit will usually last about an hour but can take longer if needed, as we understand what a big decision it is and want to ensure we answer all your queries thoroughly. The first part of the visit will involve sitting down with our Admissions Manager to explore your loved ones needs, their history, interests, and hopes for the future. This is important as it allows us to build an understanding of what makes them unique and allows us topersonalise the tour accordingly. You can also run through any questions you might have, which we will be happy to answer.
Following this, we will then begin the tour, which will take you around the home and be tailored to your specific needs. We will visit the community in the home that we have identified as being the best fit, and you will also have the chance to explore the rooms available. You will also see our key community areas, such as our Bistro and gardens. During the tour, you will get the chance to meet residents and speak with our team, including our Home Manager, Carers, Chefs and Activities and Housekeeping Team as desired.
After the tour, we will return to the private area where you can ask any further questions, and our Admissions Manager will then discuss in more detail the next steps of the journey. This will include information on what documentation is required to move into our care home, exploring your move-in preferences. Care fees will also be discussed, as will what you need to consider to fund care in the long term, and we will also give any further guidance you might need.
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Care Journey
Step 4 – Arrange a Care Needs Assessment.
After your visit, our admissions team will work with you to arrange a care needs assessment for your loved one. This assessment is an important step in the admissions process, as it helps us understand your loved one’s unique needs and develop a personalised care plan for them.
During the assessment, our experienced care professionals, often the Home Manager, will meet with your loved one to discuss their medical history, current health needs, and any specific care needs or preferences they may have. This will include evaluating your loved one’s mobility, cognitive function, dietary requirements, and overall health. The team will also ask for information on your loved ones past, their hobbies, and interests so that we can build a holistic picture of how best to support and engage them.
Based on the information gathered during the assessment, our team will develop a personalised care plan tailored to your loved one’s needs and preferences. This plan will outline the level of care and support your loved one will receive during their stay with us, ensuring that they receive the care and assistance they need to live comfortably and as independently as possible.
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Care Journey
Step 5 – Confirm a Move-In day and Pre-Move Preparations
Following the assessment, our Admissions Manager will contact you with the outcome of the assessment. It is at this point that we can provide a formal offer of residency, and we will confirm the move-in date with you, the room, and the care fee. If multiple rooms are available, you may wish to visit the home to select this in person with your loved one, if suitable.
Sadly, we are not always able to support those with highly complex or nursing needs. If that is the case, we will endeavour to make referrals to other homes that we could support.
Once the move-in date and room are confirmed, you will have access to our easy-to-use Admissions Portal, which will contain your personalised documentation to complete. Rest assured, our Admissions Manager will be on hand to support you with this and guide you through what is required.
Alongside completing the documentation, our Admissions Managers will be able to provide advice on what to pack, how to prepare, and, if needed, can even make recommendations to local resources to help with property sales or downsizing specialists.
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Care Journey
Step 6 – Move In Day
Move-in day is an exciting and emotional time for both you and your loved one, and our team is here to support you every step of the way.
When you arrive at our care home, you’ll be greeted by our friendly team, who will help you get settled in and answer any questions you may have. We’ll take the time to give you a tour of our facilities and introduce you to some of our other residents, giving you the opportunity to start building connections and friendships right away.
We’ll also provide assistance with unpacking and setting up your loved one’s room, ensuring that they feel comfortable and at home from the moment they arrive.
Throughout move-in day, our team will be on hand to provide any assistance or support you may need, whether it’s helping you navigate our facilities or addressing any concerns you may have. We understand that this is a big transition for both you and your loved one, and we’re here to make the process as smooth and stress-free as possible.
Move-in day is just the beginning of your loved one’s journey with us, and we’re committed to providing them with the highest level of care and support every step of the way. From personalised care plans to engaging activities and events, we’ll work with you and your loved one to ensure that they feel happy, comfortable, and supported in their new home, where you will also always be welcome.
Our Community
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Meet the Team
Meet the Manager, Margielyn
Margielyn, known affectionately as Margie, brings over three decades of nursing expertise to her role as Home Manager. Originally hailing from the Philippines, Margie began her nursing career there before moving to the UK, where she’s been a dedicated member of the Nursing and Midwifery Council since 2003. Margie has a true passion for people which extends to all her team; she enjoys mentoring, maintaining an open-door policy, and spreading positivity wherever she goes. Margie is warm and compassionate by nature, with her values perfectly aligning with that of the home. She loves spending time with residents, learning about their life stories and specific needs. Margie is dedicated to provide a loving home, where residents life a life fulfilled.
Kirsty has worked in social care for the last 7 years supporting residents to foster friendships through strong social links that help them to feel connected to the wider community. As Admissions Manager, Kirsty understands that finding a care home can be daunting and often a worrying time for all. She prides herself on ensuring the care journey all goes as smoothly as possible. Kirsty’s passion and dedication in guiding families ensures the relationships built with residents and families is one that embodies the values of Boutique Care Homes.
Every aspect of The Burlington care is superb, but I felt moved to write this review following a most enjoyable family birthday gathering in the home’s private dining room. We all were welcomed, fed and served with warmth, expertise and kindness and had a most memorable get-together. An example of the way in which The Burlington respects and cherishes their residents.
Mum was extremely happy at The Burlington for over 4 years. The staff, across all areas, are friendly, efficient and caring, always responded quickly and kept us up to date with any health issues or concerns. We, as her family, always felt very welcome and included especially at special events such as the summer BBQ, resident/family meetings or when using the private dining room for celebrations (or visits during Covid!). The seminars offered about dementia or finance for example were very welcome. The quality of accommodation, staffing levels, food, range and number of entertainment opportunities is exceptional. I cannot recommend The Burlington more highly.
Mum lived at The Burlington for four happy years. During that time the staff were brilliant – friendly and professional – and when visiting we felt very welcomed. Although some staff moved on during that time, there was a core of the team that were long-term employees which gave stability to the care.
A good programme of activities all year round which included residents ‘ families as appropriate. COVID put paid to a lot of the fun for a while but good arrangements were in place to visit when we could. Thanks to everyone for their care and supportive attitude.
Start your day at Coffee Connections in Shepperton! Enjoy great coffee & company every third Wednesday from 10 AM to 12 PM. Call 01932 220 338 to join us!
Enjoy classic films at The Burlington’s Dementia Friendly Cinema Club in Shepperton. Held every first Friday, 2:30 PM – 4:30 PM. Call 01932 220 338 to RSVP!
Come and Find us
Brampton Manor Care Home is situated amongst an abundance of local amenities and transport links; and is just a stone’s throw away from Cambridge, Ely, Kentford, Bury St Edmunds, Burwell and Fordham.
The Burlington provides Residential Care, Dementia Care, and Short Stays, all tailored to meet individual needs. Our award-winning team works closely with health professionals to ensure personalised support, offering a vibrant and nurturing environment for residents in the picturesque setting of Shepperton, Surrey.
How much does it cost to stay at a care home?
The starting weekly cost for staying at The Burlington is £1,600, based on room choice and required care level. A pre-admission assessment ensures fees reflect the personalised care and support needs of each resident.
What is included in the weekly fees?
Weekly fees cover accommodation, meals, laundry services, personal care, medication management, and access to our Life Enrichment Programme. Additional services or specialised requirements are reviewed during the pre-admission process to ensure transparency.
What activities and amenities are available at The Burlington?
The Burlington offers an award-winning Life Enrichment Programme that includes fitness sessions, creative workshops, intergenerational projects, and visiting entertainers. These activities are designed to promote engagement, social connections, and personal wellbeing for every resident.
What is the process for moving into a care home?
The process starts with researching and shortlisting suitable homes. At The Burlington, our Admissions Manager will guide families through tours, personalised care assessments, and the transition process to ensure a smooth and welcoming move-in experience.
How can I schedule a visit to The Burlington in Shepperton?
To arrange a visit, click the “Arrange a Visit” button on our website or contact our Admissions Manager at 01932 220 338. We’ll be delighted to show you around and answer your questions.
What services/facilities/items are charged as extras?
Extras include hairdressing, chiropody, transport for appointments, and escort services. Fees for these are charged on a pay-as-you-go basis. Room upgrades or specific additional care needs may also result in adjusted fees.
How can I fund my care fees?
Most residents at The Burlington self-fund using pensions, savings, or property. Local authority funding, including Deferred Payment Agreements or 12-Week Property Disregards, is accepted, though third-party top-ups may be required to meet our care standards. We recommend seeking professional financial advice.
What should I look for when choosing a care home?
When selecting a care home, consider factors like care type, location, costs, and the home’s atmosphere. Resources such as the CQC website and carehome.co.uk provide valuable reviews. Visiting homes helps families assess their suitability for their loved ones.
Do you offer personalised care plans for each resident?
Yes. Each care plan at The Burlington is designed to reflect the resident’s individual history, preferences, and care requirements, ensuring a compassionate and holistic approach to their wellbeing.
What dining options are available at The Burlington?
Our chefs create nutritious, varied menus using fresh, seasonal ingredients sourced locally. Meals are tailored to individual dietary needs and preferences, ensuring residents enjoy a delicious and fulfilling dining experience.
Can residents bring personal belongings or furniture to their rooms?
Yes. Residents are encouraged to bring personal items and furniture, such as photos, artwork, or a favourite chair, to make their room feel like home. We recommend arranging insurance for valuable belongings, as these are not covered by Boutique Care Homes.
What makes The Burlington in Shepperton unique?
The Burlington combines award-winning care with a vibrant, inclusive community. Located in beautiful Shepperton, the home provides personalised care, engaging activities, and a supportive environment where residents can thrive and enjoy life to the fullest.
Piano Bar & Bistro
Private Dining
Cinema
Ensuite Bedrooms
Hair & Beauty Salon
Hobby Room
Landscaped Gardens
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